Privacy Policy

1. Introduction

This Privacy Policy governs the manner in which La Castelle Venue collects, uses, discloses, and manages personal information obtained from customers, website users, and other individuals . As a responsible business entity, we are committed to protecting your privacy and complying with the relevant privacy laws and regulations of Australia.

2. Collection of Personal Information

We may collect the following types of personal information from you:

  • Contact information (e.g., name, address, email address, phone number)
  • Information related to the air conditioning services you request or purchase from us
  • Information provided by you through communication channels, including emails, phone calls, or online forms

3. Use of Personal Information

We use the personal information we collect for the following purposes:

  • To provide and fulfill the air conditioning services you request from us
  • To communicate with you regarding your inquiries, orders, appointments, and service-related matters
  • To process payments for services and products you purchase from us

4. Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

5. Security of Personal Information

The Customers Personal Information is stored in a way that protects it from misuse,loss and from unauthorized access, modification or disclosure.

Personal Information is kept with us for a minimum of 7 years and when it is no longer needed for the reason it was obtained, we will Permanently destroy your Personal Information.

6. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following details:

La Castelle Venue

Address: /10 Restwell St, Bankstown NSW 2200

Email: events@lacastelle.com.au

Phone: 0467 700 000

By using our products or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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